CARTMY ACCOUNT
7200 Kingston Pike Knoxville, TN 37919
(865)558-0011

ABOUT US

Crouch Florist
ADDRESS
7200 Kingston Pike
 
Knoxville
 
TN 37919
PHONE
(865) 558-0011

Crouch Florist has been proudly serving Knoxville since 1865. We are family owned business serving the Knoxville area. With over 22,000 square feet for display, design, delivery and storage we are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let Crouch Florist be your first choice for flowers.

 

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           STORE HOURS

Monday - Friday 8:00 to 5:00

Saturday 9:00 to 3:00

Sunday Closed

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We deliver to all residences, businesses, hospitals and funeral homes in the Knoxville area.

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This is not your standard CONTACT INFORMATION put on every other web site. 

We want you to know that we are truly concerned about your questions or problems. Call us at (865) 558-0011.

You can also email us at crouchfloristwesttown@comcast.net or fax 865-558-9332.

 



Crouch Florist
7200 Kingston Pike
Knoxville, TN 37919

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OUR STANDARD LOCAL DELIVERY CHARGE is $9.95. 

However, delivery charges due vary by address and the time of the day the order is received if same day delivery and will be added to EACH order, for each address. A service fee of $5.00 is charged for deliveries outside our local delivery area (OUT OF TOWN).

Orders in our delivery area must be received BEFORE 2:00 p.m. Eastern Time to assure same-day delivery.

For orders outside our local delivery area we must receive the order BEFORE 1:00 p.m. in the recipient's time zone. Since out of town  orders are dependent on a local florist in the recipient's area, we may contact you, if the product you selected is unavailable, or if they are not able to fill the order that day. 

Orders after the above times will be reviewed and considered for same day delivery, but additional express delivery charges will be added.


We will do our best to accommodate deliveries at specific times of day, but we can NOT GUARANTEE them  unless we specifically discuss them with you over the phone. 

We DELIVER on Sundays and DELIVER to all FUNERAL HOMES and HOSPITALS on Sunday. Residential deliveries will be considered depending on the address. Orders GENERALLY must be received by 2:00 p.m. on Saturday. There is an additional $2.00 delivery charge for Sunday delivery.

We will be happy to accept your international orders, but please call our shop directly at (865)558-0011. Generally, the products pictured on this web site are NOT available internationally.

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We specialize in the following services:

  • Large inventory of fresh flowers
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Funeral designs
  • Gourmet and fruit baskets
  • Greeting cards
  • Stuffed animal
  • Mylar balloons

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Occasionally, substitutions may be necessary due to the availability of certain flowers. CARE IS TAKEN TO MAINTAIN THE STYLE, THEME AND COLOR SCHEME OF THE ARRANGEMENT, USING FLOWERS OF EQUAL VALUE. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don't have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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